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Orders & Shipping
PLEASE NOTE: Due to high demand over Black Friday and Cyber Monday there may be short delays in getting orders out, but rest assured we are working hard to get your goodies to you as soon as possible!
Shipping
While we work hard to get your goodies to you as soon as possible, our current estimated handling time is 3-4 working days. Our dedicated courier will deliver your order as per the estimate given at checkout.
Katieloxton.com/us ships to 48 states of the USA. We are currently unable to ship to any of the following locations: Alaska, Hawaii, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, Virgin Islands, Armed Forces Europe, Middle East, Africa, Canada, Armed Forces Americas.
We use USPS & UPS to ship all orders. Shipping costs are partially based on the size of your parcel. The table below shows size estimates for each product type. Please note however, shipping costs, delivery timeframe and tax varies – for a more accurate estimate, please add your item(s) to basket and a cost will be provided by entering your zip code during checkout.
| Small | Greetings Cards, Keychains, Small Homewares, Cardholders, Luggage Tags, Watches |
| Medium | Notebooks/Portfolios, Mugs, Scarves, Pouches & Clutches, Travel Wallets, Jewelry Storage, Wallets, Sunglasses, Candles |
| Large | Toys, Bags & Backpacks, Kindness Boxes, Katie Kapes, Make Up Bags |
| X Large | Straw Hats, Baby Changing Bags, Beach Bags |
*Free shipping is not offered for Weekenders. Shipping for Weekenders is $15.
We try our best to deliver items during the estimated timeframe but this is not guaranteed. We aim to have orders placed before 1pm (EST) Monday - Friday shipped same day, but may be subject to delays.
Shipping through USPS & UPS
Free for orders over $100
$5 Standard delivery
Payments
We accept the following cards in payment for purchases made online: MasterCard, Visa, Visa Delta, Maestro, Solo and Visa Electron, American Express.
Payment will be taken from your credit or debit card as soon as you have placed your order. Our checkout page uses an SSL certificate to secure all payment information. We use Stripe to process all payments, we do not record any payment data on our website.
For information regarding exchanges and refunds please view our full Exchange and Refund policy.