Website Terms of Use

These website terms of use ("User Terms") are important so please read them carefully. They apply to Your activities on our website at www.katieloxton.com  ("Website"). "You" or "Your" refers to: (i)  you in a personal capacity and for non-commercial purposes;  or (ii) you acting on behalf of your organisation if you create a trade account on our Website.

You should only use our Website if You agree with these User Terms and these User Terms will apply to Your use of our Website at all times. If you create an account with Us and click to accept these User Terms, You will be legally bound by additional provisions in these User Terms about use of your account. We recommend that You print a copy of these User Terms for Your records.

If You purchase anything from our Website, the Terms and Conditions of Sale will apply to Your purchase.

We may change these User Terms from time to time so You should check back regularly to see if anything has changed but We will also notify You of any significant changes. Changes will become effective from the next time that You access Your account on our Website.

1              Who we are, what we do and contacting us

1.1          We are  katie Loxton Ltd, company number 8906362  and with registered address Park Farm, Stratford Road, Drayton, Banbury, Oxfordshire, OX15 6EG ("Katie Loxton ", "We" or "Us").

1.2           Katie Loxton is an online retailer and We sell Women’s fashion and home accessories and related products on our Website.

1.3          If You have any questions about anything in these User Terms, about our Website, or if You wish to make a complaint, then just contact us at enquiries@katieloxton.com.

2              User accounts

2.1          You must register an account (whether a "Trade Account" or personal account) with Katie Loxton to purchase the products available on our Website and in order to access other areas of the Website and Our services ("Account"). You must be at least 18 (eighteen) years old and residents of the United Kingdom to register an account with us. Our Website is intended for use only in the United Kingdom.

2.2          If You apply for a Trade Account, We may require additional information from You in order to open that account. We may accept or refuse to open Trade Accounts at Our discretion.

2.3          You agree to keep Your information accurate, complete and current. You must ensure that Your username and password are kept secure and confidential. You are responsible for all activity on Your account. It is Your sole responsibility to monitor and control access to, and use of, Your Account. 

2.4          You may make copies of Your information contained in Your Account in any format and in doing so, You may make copies of reasonable portion of our Website and the material and content of our Website and Your Account.

3              Your rights and restrictions

3.1          Our Website is for Your own personal and non-commercial use only, save where We have approved You for a "Trade Account" on our Website, in which case You are permitted to act in a commercial capacity.

3.2          When using our Website and Your Account, You agree not to:

(a)           attempt to undermine the security or integrity of our Website, or Katie Loxton computing systems or networks. Katie Loxton will report any security breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing Your identity to them;

(b)           use, or misuse, our Website in any way which may impair the functionality of our Website, or impair the ability of any other user to use our Website;

(c)           attempt to gain unauthorised access to any materials other than those to which You have been given express permission to access or to the computer system on which our Website hosted;

(d)           transmit, or input into our Website, any files or data that may damage any other person's computing devices or software, content that may be offensive, or material or data in violation of any law (including data or other material protected by copyright or trade secrets which You do not have the right to use);

(e)           create links to our Website unless Katie Loxton gives You prior written consent; 

(f)            attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer any computer programs used to operate our Website except as is strictly necessary to use either of them for normal operation and other than as permitted by law;

(g)           impersonate any other person while using our Website;

(h)           conduct Yourself in a vulgar, offensive, harassing or objectionable manner while using our Website; or

(i)            use our Website for any unlawful purpose.

3.3          You can terminate these User Terms at any time. If You do so, You will no longer be able to access Your Account or the information held in Your Account.

3.4          You may have other rights granted by law, and these User Terms do not affect these except if the two are inconsistent. If this is the case then these User Terms will override any other rights which You may have, unless this is not permitted by law.

4              Your data

4.1          Katie Loxton  takes its responsibility for care of Your data very seriously. Please see the Privacy Policy for information on how Katie Loxton processes Your data.

5              Disclaimers

5.1          Other than as set out in these User Terms and other than for warranties that are implied by law, our Website is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our Website or any information, content, materials or products included or referenced on our Website.

5.2        Katie Loxton  does its best to ensure that the information accessed through our Website is accurate and up to date but cannot guarantee that this will always be the case.

5.3          Katie Loxton  aims to make our Website available to You all the time but sometimes it may be unavailable due to maintenance or to factors outside of our control, such as the internet.

5.4          Katie Loxton  follows industry standards and processes to prevent against the introduction of viruses, malware and malicious attacks that may harm our Website or the device that You use to access our Website, but We cannot guarantee that the application will be totally free from viruses and malware.

5.5        Katie Loxton   does not guarantee that our Website will be compatible with all hardware and software that You may use.

5.6          Our Website may contain links to third party web sites or programs that are not controlled by Katie Loxton. Katie Loxton is not responsible for the content, terms and conditions, offers or privacy policies of such sites and programs. Your dealings with third party sites are solely between You and the applicable third party and You should read their terms and conditions and policies before using them.

6               Katie Loxton 's rights and obligations

6.1         Katie Loxton  may:

(a)           change, modify, amend or remove some or all of the functionality or content on our Website at any time; or

(b)           may suspend access to Your Account or terminate Your Account at any time and for any reason.

6.2          You agree that Katie Loxton is free to use any comments, information or ideas contained in any communication You may send to us without compensation, acknowledgement or payment to You for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving our Website, products or services.

6.3         Katie Loxton  and/or our licensors are the owners of our Website, which includes (but without limitation) any software, applications and domains made available through it.

6.4          All intellectual property rights in our Website, and the content (except the personal information of You and other users contained in Your and their accounts), video, audio, graphics, logos, icons and product names which appear on our Website belong, or are licensed, to us. You do not have any rights to such intellectual property except as expressly set out in these User Terms.

6.5          These User Terms do not exclude or limit our liability (if any) for:

(a)           death or personal injury caused by Katie Loxton negligence;

(b)           fraud;

(c)           fraudulent misrepresentation; or

(d)           any matter which it would be illegal for us to exclude or attempt to exclude our liability.

6.6        Katie Loxton   is only liable to You for losses which You suffer as a direct result of our breach of these User Terms and which are reasonably foreseeable. Katie Loxton is not liable for any other losses or for business losses (including but not limited to loss of profits, contracts, goodwill or opportunity).

7              governing law and jurisdiction

7.1          These User Terms are governed by English Law and You agree to submit to the exclusive jurisdiction of the English Courts irrespective of the location from which You are accessing our Website.

Website Privacy Policy

Please read this privacy policy carefully as it sets out how Katie Loxton Ltd ("Katie Loxton ") uses your personal information. If you have any questions about this privacy policy or do not agree with it, please contact us at enquiries@katieloxton.com before using our website www.katieloxton.com  ("Website").

When you click to accept the User Terms and create your Account, you acknowledge that you have read and understood this privacy policy and have given your consent to processing your data in accordance with this privacy policy.

In accordance with the Data Protection Act 1998, Katie Loxton is registered as a 'Data Controller' on the public Register of Data Controllers as maintained by the UK’s Information Commissioner.

We may change this privacy policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes but we will also notify you of any significant changes. Changes will become effective from the next time that you access your account.

What information do we collect?

In order to purchase any products and related services  from our Website, you need to create an account on our Website.  When you create an account (whether a "Trade Account" or personal account) on our Website, you must provide us with your correct information, including first name, last name, email address, and password.

Once you create an account, log in or submit information through our Website, we will know who you are and your activities on our Website and further information about you generated by your use of the Website and your Account may be recorded on our systems.

 Please bear in mind that we may also record:

  • the areas of our Website that you visit; and
  • information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc).

We do this by using cookies (although the information we gather through our cookies remains anonymous so we cannot tell who you are). See our Cookies Policy for more information on what a cookie is and how we use them on our Website.

We may also collect personal information from you from telephone calls and/or other correspondence with you.     

We will ask for payment information, i.e. the details of the payment card you are using to pay for any products. This type of information is processed strictly in accordance with relevant payment card industry standards and in accordance with our third party's privacy policy.

What do we do with the information we collect?

We use this information for all sorts of reasons.

The main reason we use this information is to provide you with our Website and our products. We also use the information for:

  • internal record keeping;
  • product development;
  • developing our Website;
  • answering your queries or complaints;
  • market research; and
  • marketing our products and services to you

Apart from marketing we send to you, we will never use your information in a way that identifies you individually though for the purposes in this list.

Who do we share this information with?

We may share your personal information with organisations acting on our behalf who will only use the information to provide that service. For example, we will share your personal data with delivery companies. We may also share your personal information with a purchaser or potential purchaser of our business.

These third parties may be situated in a different country to the one in which you are accessing our Website from and the country in which you are purchasing our products. Please bear in mind that the countries to which your personal information is sent/accessed from may have a different standard of data protection than the country in which you are situated. However, we have put in place protections to ensure that your information is safeguarded.

In some circumstances, we may have to disclose your personal information by law, because a court or the police or other law enforcement agency has asked us for it.

Marketing

We would like to provide you with information about  Katie Loxton's products and other information which we think you may find interesting. If you are a customer of ours, have signed up to join our mailing list or you have previously asked us for information on our products, we may send you information by email.

We would also like to use your data, and permit selected third parties to use your personal data, to provide you with information about goods and services which may be of interest to you. We will only contact you by email or post with information about goods and services similar to those which were the subject of a previous sale to you.

Where we permit selected third parties to use your data, we (or they) will contact you by email or post only if you have expressly consented to this. 

If you decide that you no longer wish to receive marketing emails from us, please either follow the unsubscribe link which will always appear in our email messages or contact us atenquiries@katieloxton.com .

Security 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

If at any point you suspect or become aware of a security incident (i.e. your password is stolen or you receive suspicious communication from someone holding themselves out to be from Katie Loxtonor representing Katie Loxton), please forward the communication to us or report the incident by email or in writing to the contact details at the top of this privacy policy as soon as possible.

How to get copies of or amend the information we have collected

You may request details of the personal information that we hold about you under data protection laws. If you would like a copy of the information held about you please contact us using the contact details at the top of this privacy policy.

If you think any information we have about you is incorrect or incomplete, please email us as soon as possible. We will correct or update any information as soon as we can.